Contact

Contact Information

Business Name: Jevalin

    • Email: info@jevalin.com
    • Phone Number: +1 310-872-4596
    • Business Address: Górczewska 224, 01-460 Warsaw, Poland
    • U.S. Fulfillment Center: 400 NE 4th St, Milford, DE 19963, United States

    Customer Service Hours:

    • Monday–Friday: 8:00 AM – 6:00 PM (ET)
    • Saturday–Sunday: 10:00 AM – 5:00 PM (ET)

    We respond to your inquiries within 24 hours.


    Purpose of Contact

    Our customer service team is here to assist you with the following:

    • Questions about orders (tracking, status, modifications)
    • Detailed product information and personalized recommendations
    • Handling and resolving complaints and feedback
    • Support with returns and exchanges (exchanges only for defective or incorrect items)

    Preferred Contact Methods

    • Phone Support: Call us at +1 310-872-4596 for quick assistance.
    • Email Support: For questions about orders or feedback, email us at info@jevalin.com or use our contact form. We respond to inquiries within 24 hours.

    Privacy and Data Processing

    We prioritize your privacy. All personal data shared with our customer service team is handled in accordance with GDPR regulations.


    Terms and Conditions

    Contacting our customer service implies acceptance of our Terms and Conditions.


    Customer Service Commitment

    We promise timely, courteous, and effective service to ensure your satisfaction.


    Limitations

    While we strive to resolve all issues internally, some matters may require referral to external partners (e.g., shipping-related issues).


    Policy Updates

    This contact policy may be revised to reflect changes in our services, with significant updates communicated via email or on our website.

    Contact form